The star has filed federal class action lawsuits - saying he was racially profiled at the Manhattan flagship location in June.
Brown says after buying a 13-hundred dollar watch, he was handcuffed by plain-clothes police officers, and put in a holding cell.
Brown appeared on "New Day" Thursday and described his experience as "infuriating" and "humiliating."
He says he was accused of credit card fraud and told that he could not afford to make such an expensive purchase.
From his spotlight on the incident, Brown hopes "others will come out and talk about their stories, and hopefully some employees come out and talk about possible goings on in the department stores that they're privy to that no one knows about.”
He says, “It could have been avoided completely.”
We reached out to Macy's yesterday, and they said they cannot comment on litigation but that Macy's does not tolerate discrimination of any kind, including racial profiling.
The NYPD also told us they don't comment on pending litigation.