An internal war room document obtained by CNN cites alarm in the administration over the healthcare marketplace and the fear that prospective customers will face sticker shock.
“Outwardly the Administration is confident and optimistic when it comes to Obamacare's promise of more choice and lower priced health insurance,” CNN’s Joe Johns reports. “But privately there is concern.”
The revealing document, created last week, submitted to Republican investigators and obtained by CNN, details worries that when the website is up and running, “the media attention will follow individuals to plan selection and their ultimate choices; and, in some cases, there will be fewer options than would be desired to promote consumer choice and an ideal shopping experience. Additionally, in some cases there will be relatively high cost plans.”
"Meanwhile the White House was once again on defense Monday after other war room notes suggested the Administration's request to consumers to call in to register for Obamacare wasn’t really a way of bypassing the glitchy Healthcare.gov web site - Why? Because the call centers and the web site use the same computer system," Johns reports.
White House Press Secretary Jay Carney explained otherwise saying, “The point of the call-in centers was to reduce the frustration that individuals were having. That's what he said, that's what we were doing. That’s what we’re doing. In the meantime we are bustin' rocks every day to fix the website.”