October 23rd, 2013
06:45 AM ET

Rough Obamacare Rollout: 4 Reasons Why

It seems like a long time since Vice President Joe Biden whispered a bit too loudly to President Barack Obama that his imminent signing of the 2010 Affordable Care Act was "a big f-ing deal."

Biden was right – it was big then, and is even bigger more than three years later. However, most of the talk today is about problems with Obama's signature health care reforms that are emboldening hyper-partisan critics on the political right and raising public doubts about the system's viability.

How could it be that the administration, with so much time to implement the overhaul the health insurance overhaul, ended up botching the roll out of the most controversial provision – the individual mandate requiring people to obtain coverage or face a fine.

Clay Johnson is a programming expert and author of "The Information Diet." He tells "New Day's" Kate Bolduan one reason the site has so many issues is the quality of the staff the government was able to hire.

"Government doesn’t have a lot of great people to choose from to begin with. The government contracting ecosystem is filled with people who have really great attorneys but not particularly good programmers."

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Some reasons are political and others are technical, but all point to a mix of presidential over-promising, rabid political opposition and the arcane contracting process used by the government to choose which companies got the job of devising a website enrollment system unprecedented in its size and complexity.

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